Terms and Conditions
Warranty
Reviewsion is provided “as is” without warranty of any kind, explicit or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use Reviewsion.
Reviewsion is guaranteed to function on a clean Shopify store, which is defined as a Shopify store without any active 3rd party apps.
Due to the quantity and variety of Shopify apps and add-ons, we do not guarantee that Reviewsion will function with all third-party apps or add-ons of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software.
Moreover, while Amazon, eBay, Etsy and Shopify’s APIs continue to evolve, Reviewsion is guaranteed to function up to the API version it was tested on. Upon API updates, every effort will be made to roll out a compatible version of Reviewsion in the shortest feasible time. We cannot guarantee full functionality during these Reviewsion updates.
Should conflicts occur with third-party software, we may provide support at our discretion.
Support
Reviewsion is offered “as is” and with no implied meaning that it will function exactly as “you” would like, or that it will be compatible with any and all third-party components and add-ons.
Support for Reviewsion is only available for those who have an active plan.
Support and updates for Reviewsion are provided as long as Reviewsion is actively in development and is actively maintained. Should any one of the following occur, we will no longer be responsible for providing support for Reviewsion:
- Reviewsion is no longer actively developed as a viable product.
- eBay, Etsy, Amazon or Shopify's API is no longer actively developed.
While we attempt to provide the best support possible for this service, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.
Membership Activation
Upon App installation, Free Trial is enabled. Upgrading to Premium Account requires you to activate the plan through Shopify.
After your payment has been processed successfully, your Premium membership will be activated, and you will be able to use Reviewsion without the Free Trial Limitation.
Removing Reviewsion from your Shopify account will cancel the plan, and all future charges will be canceled.
Reviewsion reserves the right to deactivate accounts where account usage or behavior is detrimental or egregious to the operation of Reviewsion
Ownership
Reviewsion is the property of Illumiko Pte. Ltd. Claiming any intellectual or exclusive ownership rights of our products is strictly prohibited.
Website Content
All content found on this site and throughout the app including images, documentation, support queries and any other information is the property of Illumiko Pte. Ltd. unless mentioned otherwise and may not be redistributed without permission or consent.
Price Changes
Illumiko Pte. Ltd. reserves the right to modify, change, cancel or upgrade a plan without prior notice or consent. Users on active plan will not be charged extra for using the plan, even if the plan's price was increased.
Refund Policy
We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the Reviewsion unusable, we will be happy to consider offering a refund.
Refunds will be offered at our sole discretion and must meet all the following conditions entirely:
- Your issue(s) come from not being able to perform the core functions of the service.
- You have attempted to resolve your issue(s) with our support.
- Issues caused by 3rd party add-ons or apps, Shopify themes or other software will not provide grounds for a refund.
By joining a plan from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgement or legal actions.
Please note that Reviewsion is required to use Shopify’s billing system, therefore, refunds are handled by Shopify and are issued within Shopify's timeframes.
Illumiko Pte. Ltd. will never send you promotional emails or newsletters. Only functionality related emails are sent, and product updates. We will never sell, share or release your email or any other personal data to any external parties.
License Agreement
By joining our service, you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.
Serverability
If any part of this Agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding.